Refund Policy

1. 14-day money-back guarantee

Gifie Kft. offers a 14-day money-back guarantee. If you are not satisfied with a paid subscription purchase, you can request a full refund within 14 days of the payment date.

This guarantee applies to the initial payment of a new subscription and to renewal payments. If you have already used the refund guarantee on a previous subscription for the same workspace, we may decline a repeat refund — but you can always cancel so the subscription simply doesn't renew.

2. How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net — Paddle can look up your payment using the email address you paid with — or contact us at hello@qrpogo.com and we will help you through the process.

3. What happens after a refund

Once a refund is granted, your workspace returns to the Free plan and the paid features (additional dynamic QR codes, analytics, team members) are no longer available. Your existing QR codes are not deleted — codes beyond the Free plan limits are paused and resume working if you subscribe again.

4. Cancellations are not refunds

You can cancel your subscription at any time from the billing page in your account. Cancelling stops future payments, and you keep paid access until the end of the period you have already paid for — that period is not refunded unless the 14-day guarantee above applies.

5. Statutory rights

Nothing in this policy affects your statutory consumer rights, including any right of withdrawal or guarantee rights you may have under the law of your country of residence.